(4.4 / 5)12+ Ratings

Cannondale Reviews

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Overall Rating

4.4
12 Reviews
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About Cannondale

Cannondale.com is the official website of Cannondale Bikes, a leading innovator in the bike industry. The website offers a wide range of bikes including road bikes, mountain bikes, kids bikes, and electric bikes.

The website also features a Bike Finder tool to help visitors pick the perfect bike for their needs. In addition, it provides Commuter Essentials to outfit your commute with handy accessories.

One of the unique offerings of Cannondale is the Cannondale App. This app connects to your bike to provide real-time data, record ride information, and offer features like fitness tracking and service reminders.

The website also hosts a sale section where visitors can find bikes and gear at discounted prices. It's a comprehensive platform for all cycling enthusiasts, offering a variety of products and services to enhance the cycling experience.

Please note that the specific offerings and features can vary and it's best to visit the website for the most accurate and up-to-date information.

Cannondale Pros & Cons

Pros of Cannondale Bikes:

  • Innovation and Technology: Cannondale is known for its cutting-edge designs and technological advancements, such as SmartForm, CAAD, and BallisTec aluminium frames, as well as the use of carbon and titanium materials.
  • High-Quality Performance: Cannondale bikes are renowned for their performance, comfort, and durability, making them a premium choice in the cycling world.
  • Diverse Range: Cannondale offers a wide range of bikes for different purposes, including road, mountain, and electric bikes, catering to various budgets and riding styles.
  • Comfort and Versatility: Bikes like the Quick 2 offer a comfortable ride with features like hydroformed alloy frames, carbon seat stays, and ergonomic grips, making them suitable for commuting and recreational riding.
  • Customer Service: While there have been some mixed reviews, Cannondale has been praised for its excellent customer service, particularly in resolving mechanical issues.

Cons of Cannondale Bikes:

  • Expensive: Cannondale bikes can be quite pricey, with some models costing upwards of £11,500.
  • Service Issues: Some customers have reported poor service from the stores they purchased their bikes from, although this seems to be an isolated issue.
  • Maintenance Concerns: Some models have been noted to have maintenance issues, such as frequent chain oiling and shifting problems, although this is not universal.

Overall Assessment: Cannondale bikes are highly regarded for their innovation, performance, and comfort. While they may be expensive, the brand's reputation and technological advancements justify the cost. However, there have been some reports of service issues and maintenance concerns, which should be considered when making a purchase.

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Cannondale Customer Reviews (12)

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Michael Hobson
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Jul 28, 2024
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Jul 28, 2024
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Jul 28, 2024
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Matilda Trépanier
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Jul 23, 2024

Cannondale Customer’s Q&A

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Cannondale Features and Benefits

Cannondale.com offers a wide range of road bikes designed for different types of riding, from the fastest racing bikes to the most capable gravel and electric road bikes. Key features of these bikes include:

  • Drop Bars: Curvy, 'drop' bars enable a variety of hand positions, from upright to down low and aero.
  • Light Weight: High quality, lightweight aluminum alloy and/or carbon fiber frames, wheels, and components make these bikes light, allowing you to ride faster with less effort.
  • Fast, Narrow Tires: Road bikes use relatively narrow tires designed for maximum speed and cornering grip on paved surfaces. Gravel road bikes typically run wider tires with a tread designed to handle loose gravel surfaces.

In addition to the physical features of the bikes, Cannondale also offers an integrated app that provides real-time data, records ride information, and offers features like fitness tracking and service reminders. The app saves your rides so you can check your stats, look back at your route, add photos, keep track of your progress over time, and even share it all with friends. It also provides service reminders based on distance and hours logged so you can keep your bike running perfectly.

One of the special features of Cannondale electric bikes is the SmartForm C1 Alloy construction, a method that allows for lighter, stiffer, and more durable frames.

For those looking for versatility, the Cannondale Quick 1 is a bike that can handle various types of terrain and riding styles. It features wider tires compared to traditional road bikes, providing better stability and grip when riding on gravel or dirt paths. This makes it suitable for both city commuting and light off-road adventures.

These are just a few of the key features and benefits offered by Cannondale. The specific features and benefits can vary depending on the specific model and type of bike.

Cannondale Pricing

Cannondale.com offers a variety of bikes across different categories, and pricing can vary widely depending on the type of bike and its specifications. Here are some general price ranges:

  • Mountain Bikes: Starting around $1,000-$1,500 for entry-level models with aluminum frames and basic suspension. Higher-end models with better components and more advanced suspension can cost upwards of $3,000.
  • Road Bikes: Prices range from several hundred dollars for entry-level models to over $6,000 for high-performance models like the SuperSix EVO SE.
  • Electric Bikes: Prices vary widely depending on the model and features, but generally range from around $1,000 to over $3,000.

For specific pricing details, it is recommended to visit the Cannondale website and filter by category or model to get the most accurate information.

Payment Method

Cannondale.com accepts Visa, MasterCard, and American Express credit cards. In addition, financing options are available through Affirm. This allows for the purchase of a new Cannondale bike with 0% APR financing options. The process is quick and easy, with a real-time decision made with just a few pieces of information. There are no hidden fees, and what you see at checkout is exactly what you'll pay in the end. To finance your purchase, select 'Affirm' as your payment method at checkout.

Cannondale FAQs

FAQ

How To Open A Cannondale Account?

To open an account on cannondale.com, follow these steps:

  1. Open the camera app on your smartphone and point it at the QR code on the sticker of your new bike's frame. The camera app reads it automatically.
  2. Click on the link that pops up on your phone’s screen.
  3. Add in the appropriate information where prompted.

If you are already a Cannondale App user, the link will open the Cannondale App and begin the process of adding this bike to your Garage. If you are not a Cannondale App user, the link will open your web browser and begin the registration process there.

If the QR code is not successful at finding your bike, you may be asked to enter your serial number manually. The serial number of your bike is located on the underside of the frame near the cranks, on or near an area called the bottom bracket (or BB).

To activate your ride using the warranty card, the process is similar. Open the camera app on your smartphone and point it at the QR code on the card. Click on the link that pops up on your phone’s screen. Add in the appropriate information where prompted.

If all else fails, please visit activate.cannondale.com from any smartphone or computer.

FAQ

Cannondale Return Policy?

Cannondale's return policy is as follows:

For bicycles, returns can be initiated within 15 days from the date of receipt for a full refund. All returns must be in new, unused condition, complete with all instructions, warranty cards, and small parts including reflectors and other safety items. If any bicycles are not in new unused condition, are missing small parts, are otherwise incomplete, or do not have a valid Return Authorization (RA), Cannondale reserves the right to either refuse the return or deduct a re-stocking fee equal to $175, or 10% of the purchase price of the bicycle, if greater. Return Authorizations (RA) are valid for fourteen (14) calendar days after they have been issued.

For non-bicycle items, returns may be made within 15 days from date of purchase for a full refund, less return shipping charges. Returns of non-bicycle items must be in new, unused condition, in their original packaging, and must include all small parts and instructions. A return shipping charge will be deducted on returns of all non-bicycle items.

Refunds are issued to the original method of payment after the product has been received and inspected. Typically, this will be within 10 business days. Cannondale does not accept returns on items purchased from third party retailers.

Please note that to initiate a return, contact must be made via Cannondale's online request form to receive a Return Authorization (RA) number.

FAQ

Cannondale Alternatives

Here are some popular alternatives to cannondale.com:

  1. Felt
  2. Specialized
  3. Merida
  4. Colnago
  5. Trek
  6. Pinarello
  7. Ridley
  8. Norco
  9. Orbea
  10. Litespeed

These brands offer a wide range of bicycles and accessories, catering to various cycling needs and preferences. Each brand has its own unique features and specialties, so it's worth exploring each one to find the best fit for your specific needs.

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